Terms and Conditions

Terms & Conditions

Delivery

  • Although, we always endeavour to get your order shipped out as soon as the order is placed and usually you should receive it in 2 days, please allow for the order to reach you at least 2 to 4 working days from the date it is submitted.
  • Whilst we make every effort to deliver all your items within 4 working days of the date of your order, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are having any problems getting an item to you within that time.
  • You can specify 4 hours delivery slot. For example if you would like the order to arrive between the hours of 3pm to 7pm, please specify so in ‘order notes’ section, before submitting the order.
  • We deliver to most addresses within the M25 (Greater London areas), should you like your order to be delivered outside M25 (Greater London Areas) please contact our office for additional information in regards to charges and timings.
  • For corporate and bulk orders, please contact us for information of any discounts.
  • We have next day delivery service available for most of the orders placed before 12am on previous day. Please contact us for more information.
  • We cannot sell alcoholic products to anyone under 18. For this reason, we may refuse an order or refuse to make a delivery at our discretion. Orders may not be transferred from you as the customer to any other person. By placing an order you confirm that you and the person the order is to be delivered to, are aged 18 years or over.

Payment

  • You will be charged for your purchase at the time you place your order. After this time you cannot amend your order.
  • All prices are inclusive of any VAT payable unless otherwise stated. The price of an item does not include the delivery charge. The delivery charge will be calculated on the date you place your order.
  • You can pay by American Express, Mastercard or Visa credit or debit card, Maestro and Clubcard Plus. We also accept Gift Card and Clubcard vouchers. We do not accept any other type of card, e.g. Visa Electron. (da upomenem na4inite, po koito moje da plate klienta)
  • Authority for payment must be given at the time of order. If there is a problem taking payment for all or part of your order we will contact you by email or by telephone.
  • Vat is included in the price

Availability

  • We try to ensure that we always stock the full product range. If for any reason beyond our reasonable control we are unable to supply a particular item, we will notify you as soon as possible. In such circumstances we will not be liable to you except to ensure that you are not charged for that item.

Our responsibility to you

  • If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our liability shall not include business losses such as lost data, lost profits or business interruption.

General

  • If you breach these Product Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Product Terms & Conditions.We shall not be responsible for any breach of these Product Terms & Conditions caused by circumstances beyond our reasonable control.

Responsibility Matters

Customer Services